Tier Levels
Your tier determines your organization’s usage limits. As you reach higher tiers, your limits increase accordingly.| Tier | Max Generations/Day | Max Spend/Month | Criteria to Reach Tier |
|---|---|---|---|
| 1 | 50 | $100 | Default |
| 2 | 500 | $500 | 1 day after $50 purchased |
| 3 | 1,000 | $2,000 | 7 days after $100 purchased |
| 4 | 5,000 | $20,000 | 14 days after $1,000 purchased |
| 5 | 25,000 | $100,000 | 7 days after $5,000 purchased |
For custom tier information, higher limits, or concurrency guarantees, please contact support.
Limit Details
Maximum Daily Generations
This is the maximum number of video generation tasks you can create within a 24-hour rolling window. This limit continuously resets based on the time of each request, rather than at a fixed daily reset time. Example Scenario:- You create 50 tasks on Tier 1 between 9:00 AM and 11:00 AM
- You reach your daily limit and receive HTTP 429 error responses
- Starting at 9:00 AM the next day, those tasks begin to “expire” from your rolling window
- You can create new tasks as old ones roll off the 24-hour window
Maximum Monthly Spend
This is the maximum amount your organization can spend on purchasing credits within a 30-day period. Spending Restrictions:- You cannot purchase credits exceeding this amount
- Auto-renewal features will limit automatic charges to your remaining monthly spending quota
- The 30-day window is rolling, not calendar-month based
- On Tier 2, your max monthly spend is $500
- If you spend $300 on Day 1, you can only spend $200 more in the next 30 days
- On Day 31, the $300 from Day 1 rolls off, and you can spend up to $500 again
Checking Your Current Tier
You can view your current tier and usage limits in the Dashboard page.Tier Upgrade Timeline
Tier upgrades are automatic and based on your spending history:1
Tier 1 → Tier 2
Automatically upgraded 1 day after spending $50
2
Tier 2 → Tier 3
Automatically upgraded 7 days after spending $100
3
Tier 3 → Tier 4
Automatically upgraded 14 days after spending $1,000
4
Tier 4 → Tier 5
Automatically upgraded 7 days after spending $5,000
Need Higher Limits?
If your use case requires:- Custom tier limits
- Higher concurrent task capacity
- Dedicated support