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DomoAI uses the following third-party service providers (subprocessors) to help deliver our services. These providers may process customer data on our behalf under strict data processing agreements.

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Current Subprocessors

Purpose: Content delivery, DDoS protection, and web securityLocation: United States and global edge networkData Processed: API requests, response data, IP addressesWebsite: https://www.cloudflare.com
Purpose: General computing and storage servicesLocation: United StatesData Processed: Generated video files, user contentWebsite: https://www.tencentcloud.com
Purpose: AI model services for content generation and moderationLocation: United StatesData Processed: Text prompts, generation parameters, and content for moderationWebsite: https://openai.com

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Data Processing Agreements

All subprocessors operate under data processing agreements that require them to:
  • Process data only as instructed by DomoAI
  • Implement appropriate security measures
  • Maintain confidentiality of processed data
  • Comply with applicable data protection regulations (including GDPR)
  • Notify DomoAI of any data breaches

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Subprocessor Changes

We may update our list of subprocessors from time to time as we improve our services. Material changes to our subprocessors will be communicated through:
  • Updates to this documentation page
  • Email notifications to registered users (for significant changes)

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Questions About Subprocessors

If you have questions or concerns about our use of subprocessors, please contact support.

Contact Support

Get help from our support team via email

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